At Office Store Kenya, we ensure fast, safe, and reliable delivery of all furniture orders. Our shipping policy is designed to give customers clarity on delivery timelines, costs, and coverage areas across Kenya and East Africa.
We prioritize timely delivery and careful handling of all office and home furniture products.
📍 Delivery Coverage Areas
We deliver furniture across:
- Nairobi and surrounding areas
- All major towns in Kenya
- Rural and remote areas (delivery arranged based on location)
- East Africa (on special arrangement depending on order size and destination)
⚡ Delivery Timelines
We offer fast and reliable delivery schedules:
- Same-Day Delivery: Available within Nairobi and environs for in-stock items
- 1–3 Days Delivery: For most locations across Kenya
- East Africa Deliveries: Timeline depends on destination and order size
Delivery times may vary depending on stock availability and order confirmation time.
💰 Delivery Charges
Delivery charges depend on:
- Customer location
- Size and weight of furniture
- Distance from Nairobi warehouse
- Special handling requirements
👉 Delivery fees are communicated clearly before order confirmation.
🚪 Doorstep Delivery
We offer doorstep delivery services to ensure maximum convenience for our customers.
- Furniture is delivered directly to your home, office, or business premises
- Large items may require assistance during offloading
- Installation services are available upon request
📦 Order Processing & Dispatch
- Order is confirmed via WhatsApp, phone, or website
- Payment is verified (full or partial depending on order type)
- Order is prepared, packaged, and scheduled for delivery
- Customer receives delivery confirmation and tracking updates where applicable
🛠 Handling & Safety
We take extra care to ensure all furniture is:
- Properly packaged to avoid damage
- Handled by trained delivery personnel
- Checked before dispatch for quality assurance
- Delivered in good condition as ordered
⚠️ Delivery Conditions
- Customer must provide accurate delivery details
- Delivery delays may occur due to traffic, weather, or unforeseen circumstances
- Missed deliveries may require rescheduling
- Large furniture may require customer assistance during offloading
🌍 East Africa Shipping
We also deliver to selected East African countries based on:
- Order size
- Product type
- Logistics arrangement
- Payment confirmation
Delivery timelines and costs are agreed upon before dispatch.
⭐ Why Choose Our Shipping Service?
- Fast same-day delivery in Nairobi
- Reliable nationwide coverage
- Safe handling of furniture
- Transparent delivery charges
- Doorstep convenience
- Professional logistics team
📞 Shipping Support
For delivery inquiries or assistance:
- Phone/WhatsApp: 0795126446
- Email: [email protected]
We are available 24/7 to assist you.