At Office Store Kenya, we believe excellent customer service is just as important as quality furniture. Our support team is always ready to assist you with inquiries, orders, deliveries, returns, and after-sales support.
We are committed to providing fast, reliable, and friendly customer assistance to all our clients across Kenya and East Africa.
📞 How to Reach Us
You can contact our customer service team through the following channels:
- 📱 Phone: 0795126446
- 💬 WhatsApp: 0795126446
- 📧 Email: [email protected]
We recommend WhatsApp for the fastest response.
⏰ Customer Support Hours
We are available 24/7 to support our customers.
- Monday – Sunday: 24 Hours Support
- Including weekends and public holidays
Our team is always ready to respond to your inquiries at any time.
🚚 What We Can Help You With
Our customer service team assists with:
- Furniture orders and product inquiries
- Delivery tracking and updates
- Payment and invoice support
- Returns and refunds assistance
- Product availability checks
- Installation and assembly guidance
- After-sales support and complaints
🪑 Order Support
If you have placed an order, we can help you with:
- Order confirmation
- Delivery scheduling
- Address changes before dispatch
- Payment verification
- Order status updates
🔄 Returns & Complaints Support
If you experience any issues with your order, our support team will:
- Review your complaint
- Guide you through the return process
- Assist with replacements or refunds where applicable
- Ensure your issue is resolved quickly and fairly
⭐ Our Commitment to You
At Office Store Kenya, customer satisfaction is our top priority. We aim to:
- Respond quickly to all inquiries
- Provide clear and honest communication
- Resolve issues efficiently
- Ensure a smooth furniture shopping experience
We value every customer and strive to build long-term trust through excellent service.
📍 Service Coverage
We provide customer support for all orders within:
- Nairobi and surrounding areas
- All counties in Kenya
- East Africa deliveries
No matter your location, our support team is ready to assist you.
📢 Need Help?
For any questions or support, feel free to reach out anytime:
- Phone/WhatsApp: 0795126446
- Email: [email protected]
We are always happy to assist you.